USA Shipping is always Free
International Shipping:
We offer International shipping to many countries. Canada, UK, New Zealand, Australia, Germany, France, Netherlands, Italy, Finland, Japan, Israel, Spain, Austria, Sweden, Hungary, Norway and and more. If your country is not listed drop me an email with your exact mailing and we will add it or check out our eBay Store that has global shipping to over 190 International countries. Click Here.
Ship Time Frame: USPS is experiencing some delays in shipping for both the USA and International. Your USPS tracking number given when shipped will give you details on your package location. Thank you for you patience.
Orders are shipped via USPS First Class Mail. Parts and DIY kits are normally shipped within 1 to 2 business days of receiving your order and cleared payment Monday Through Friday. Orders placed on Saturday or Sunday will be shipped the next available business day Monday (excluding Holidays). Pre-wired Harness Kits are custom built and assembled after purchase so my lead time to build & test your harness before shipping is 5 to 10 business days (Mon to Fri) depending on my back log of orders. In stock quantity means I have the parts to build that quantity. Feel free to reach out to me with an email on the status of your kit.
Returns
We understand that sometimes the product is not what you thought it was. It is OK to return your item. Simply notify us by email within 30 days of purchase, and provide the item #, and date of purchase. We will provide you with a RA (return authorization). In order for us to accept returned item, it MUST be unused, not soldered, same condition it was shipped and all items shipped return. This means you have not soldered on lugs, pot case, leads or clipped leads. Once item is return same as shipped we will issue a full refund. Customer pays for return shipping.
Our #1 goal is for your to be 100% Satisfied!
Cheers!
Gary Standerfer
Tone Man Guitar
International Shipping:
We offer International shipping to many countries. Canada, UK, New Zealand, Australia, Germany, France, Netherlands, Italy, Finland, Japan, Israel, Spain, Austria, Sweden, Hungary, Norway and and more. If your country is not listed drop me an email with your exact mailing and we will add it or check out our eBay Store that has global shipping to over 190 International countries. Click Here.
Ship Time Frame: USPS is experiencing some delays in shipping for both the USA and International. Your USPS tracking number given when shipped will give you details on your package location. Thank you for you patience.
Orders are shipped via USPS First Class Mail. Parts and DIY kits are normally shipped within 1 to 2 business days of receiving your order and cleared payment Monday Through Friday. Orders placed on Saturday or Sunday will be shipped the next available business day Monday (excluding Holidays). Pre-wired Harness Kits are custom built and assembled after purchase so my lead time to build & test your harness before shipping is 5 to 10 business days (Mon to Fri) depending on my back log of orders. In stock quantity means I have the parts to build that quantity. Feel free to reach out to me with an email on the status of your kit.
Returns
We understand that sometimes the product is not what you thought it was. It is OK to return your item. Simply notify us by email within 30 days of purchase, and provide the item #, and date of purchase. We will provide you with a RA (return authorization). In order for us to accept returned item, it MUST be unused, not soldered, same condition it was shipped and all items shipped return. This means you have not soldered on lugs, pot case, leads or clipped leads. Once item is return same as shipped we will issue a full refund. Customer pays for return shipping.
Our #1 goal is for your to be 100% Satisfied!
Cheers!
Gary Standerfer
Tone Man Guitar
